Privacy Policy

Effective Date: July 31, 2025

At The Pull Up Inc. (“Company”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or use our website, mobile application, and related services (collectively, the “Services”).

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1. Information We Collect

We may collect the following types of information:

Personal Information (e.g., name, email address, phone number)
Payment Information (collected and processed by our third-party providers like Stripe, PayPal, etc.)
Location Data (to enable real-time delivery tracking via GPS)
Device Information (e.g., IP address, browser type, operating system)
Usage Data (e.g., pages viewed, actions taken in the app)

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2. How We Use Your Information

We use your data to:

Process orders and payments
Provide real-time tracking and delivery updates
Offer customer support
Analyze usage for improvements
Communicate promotions, updates, and offers
Enforce our Terms of Service and legal agreements

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3. How We Share Your Information

We do not sell your personal information. We may share your data with:

Delivery drivers (to fulfill your order)
Service providers (for payment processing, hosting, and analytics)
Legal authorities if required by law

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4. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and customize content.

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5. Data Retention

We retain your information as long as necessary to provide our services or comply with legal obligations.

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6. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data
Correct or delete inaccurate personal information
Opt out of promotional emails

To exercise your rights, contact us at support@shopthepullup.com.

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7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

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8. Security

We implement industry-standard safeguards to protect your information. However, no system is 100% secure.

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9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

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10. Updates to This Policy

We may update this policy periodically. The updated date will be reflected at the top.

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11. Contact Us

For questions or concerns, contact:

The Pull Up Inc.

Email: privacy@shopthepullup.com

Phone: 630-360-3030

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